welcome to dragonfly psychotherapy

Compassion. Collaboration. Change.

about dragonfly psychotherapy

Dragonfly Psychotherapy was established in 2025 to provide much needed mental health services to the Finger Lakes and surrounding areas. The practice is located in Canandaigua at 343 N. Main St., Suite 104.

Jana Wachsler, Psy.D. brings over 21 years of clinical expertise and experience, focusing on adolescents and adults, ages 12 and above.

Shannon Poole, MA, focuses on both children and adults.

Our practice offers treatment of anxiety and depressive disorders, trauma, LGBTQIA+ issues (including working with transgender individuals), school problems, behavioral issues, adolescent problems, family conflict, anger issues, weight loss, smoking cessation, and much more.

Our treatment modalities include Cognitive Behavioral Therapy (CBT), Family Therapy, Behavioral Therapy, and others, all provided in a warm, compassionate, caring environment.

insurances accepted:

  • Excellus BC/BS

  • Aetna

  • Fidelis

  • Carelon Behavioral Health

  • Highmark BC/BC of Western NY

  • MVP Health plan of NY

  • United Healthcare

Who We Are

Jana Wachsler, Psy.D.

Jana Wachsler, Psy.D. has over 25 years of experience working with adolescents, adults and families. She received her bachelor’s degree in psychology from Binghamton University before attending Nova Southeastern University in South Florida. While at NSU, Dr. Jana (as she is known to her patients) earned a Master’s degree in Mental Health Counseling before completing her Doctorate of Clinical Psychology. After leaving South Florida, Dr. Jana moved to the Chicago area and spent twelve months on Clinical Internship at the North Chicago VAMC, working with veterans and their families. Originally from Potsdam, NY, Dr. Jana found that she missed New York State, and moved her family to Rochester to complete a post-doctoral fellowship in adolescent and family therapy at the University of Rochester. Dr. Jana spent two years at KidsPeace in Romulus before transitioning into private practice at the Boike Building. After 21 years at Boike, Dr. Jana decided to open her own practice, inviting Shannon Poole to join her in this endeavor.

For the past two decades, Dr. Jana has worked with adolescents, adults, and families ages 12 and above. Her specialties include anxiety, depression, LGTBQ+ issues (including work with transgender adolescents and young adults), family therapy, parent-child conflicts, adolescent issues, nutrition and weight loss counseling, smoking cessation, PTSD, and more.

Dr. Jana approaches therapy with a warm but casual approach, using humor and banter to encourage her patients to be open and comfortable.

Email: DrJana@DragonflyPsychotherapyNY.com

Shannon Poole, MA

Shannon H Poole, M.A. has been a certified School Psychologist since 2009 and currently completing her doctorate in Clinical and School Psychology. She is committed to working with children, adolescents, and adults in providing psychological services in the hopes of improving individuals’ quality of life.

Shannon takes a collaborative approach with the belief that the therapist comes with the knowledge of psychology, and the patient comes with the knowledge of their experiences.

Shannon is passionate about providing psychoeducation and creating resources for individuals to incorporate into improving the patient’s overall well-being. She believes in working together to develop a therapeutic plan to focus on an individual’s personal goals and values.

Her wide range of experiences include having worked in the school, ARC, hospital, and private practice settings. All services are currently supervised under a licensed psychologist.

Shannon has experience with mood disorders, ADHD, Trauma work, learning difficulties (specifically dyslexia), and developmental disabilities.

Email: ShannonHPoole@DragonflyPsychotherapy

Contact Us